Shipping Services

Here at Auto Finesse we want you to start using your products as soon as possible no matter where you are. Our convenient shipping service lets you re-organise the delivery date so its convenient with you, and we’ll also let you know when your package will arrive within a one hour delivery window, so there’s no need to wait in all day for your parcel.

UK SHIPPING  

UK Shipping Services

All orders placed BEFORE 3.00pm are packed and shipped the same day unless otherwise stated at the time of ordering.

Orders placed AFTER 3:00pm, will be processed the following working day, adding 1 working day to the shipping service. When selecting 'Express Shipping (next working day)' - orders placed after 3:00pm on a Friday, will be shipped on the next working day which is the following Monday (excluding bank holidays, in which case it will be the next working day). For orders placed on a non working day (Saturday or Sunday) please add 1 working day to your shipping date.

 
 

Express Shipping

Our express service means if you are based in the UK you can start enjoying your products the very next working day. This service is charged at £4.95. On the day of collection you'll receive an email and/or text message from UKMail confirming your tracking details and expected delivery day. On the day of delivery you'll receive an email and/or text message from UKMail letting you know that they will attempt to deliver your parcel that day within a 1 hour time slot, you can also request an email and/or text message to let you know when your delivery is the driver's next stop.

Orders placed BEFORE 3:00pm using our 'Express Shipping (next working day)' service

Order day Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Delivery day Tuesday Wednesday Thursday Friday Monday Tuesday Tuesday

Orders placed AFTER 3:00pm using our 'Express Shipping (next working day)' service

Order day Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Delivery day Wednesday Thursday Friday Monday Tuesday Tuesday Tuesday
 
 

Express (48hr) Service

Our express 48hr service means if your post code begins with one of the following AB31-AB38,AB40-AB56,IV1-IV28,IV30-IV32,IV36-IV40,IV52-IV54,IV63,KW1-KW14,PA21-PA38,PH4-PH41,PH49-PH50,BT,HS,IV41-IV49,IV51,IV55,IV56,KA-27-KA28,KW15-KW17,PA20,PA41-PA49,PA60-PA78,PH42-PA44,ZE,IM your oder will be sent on a 2 working days 48hr service. This service is charged at £4.95.On the day of collection you'll receive an email and/or text message from UKMail confirming your tracking details and expected delivery day. On the day of delivery you'll receive an email and/or text message from UKMail letting you know that they will attempt to deliver your parcel that day within a 1 hour time slot, you can also request an email and/or text message to let you know when your delivery is the driver's next stop.

Orders placed BEFORE 3:00pm using our 'Express Shipping (48hr)' service

Order day Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Delivery day Wednesday Thursday Friday Monday Tuesday Wednesday Wednesday

Orders placed AFTER 3:00pm using our 'Express Shipping (next working day)' service

Order day Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Delivery day Thursday Friday Monday Tuesday Wednesday Wednesday Wednesday
 
 

48hr Shipping (2 working days)

Our 48hr tracked service means if you are based in the UK you can start enjoying your products within 2 working days of placing your order. This service is charged at £2.95. On the day of delivery you'll receive an email and text message from Royal Mail letting you know that they will attempt to deliver your parcel that day and a second confirming the delivery of your order.

Please note although this service is classed as a 48 hour service Royal Mail aim to deliver within 2-3 working days

 

Orders placed BEFORE 3:00pm using our '48hr Shipping (2 working days)' service

Order day Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Delivery day Wednesday Thursday Friday Monday Tuesday Wednesday Wednesday

Orders placed AFTER 3:00pm using our 'Royal Mail (48hr Tracked)' service

Order day Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Delivery day Thursday Friday Monday Tuesday Wednesday Wednesday Wednesday
 
 

Small Parcels (2 working days)

We now offer a small parcels service using Royal Mail to UK addresses on orders of small items like, Air Fresheners, Stickers, Key Rings, Lanyards. This service generally takes 2 working days but transit times can vary. This service is charged at £0.99. This service is not trackable.

 

Orders placed BEFORE 3:00pm using our 'Small Parcels (2 working days)' service

Order day Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Delivery day Wednesday Thursday Friday Monday Tuesday Wednesday Wednesday

Orders placed AFTER 3:00pm using our 'Small Parcels (2 working days)' service

Order day Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Delivery day Thursday Friday Monday Tuesday Wednesday Wednesday Wednesday
 
 

1st Class Signed For (next working day)

We now offer a 1st Class Signed For service using Royal Mail to UK addresses on orders of Gift Cards. This service generally takes 1 working day(s) but transit times can vary. This service is charged at £2.95. This service is not trackable.

Orders placed BEFORE 3:00pm using our '1st Class Signed For (next working day)' service

Order day Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Delivery day Tuesday Wednesday Thursday Friday Monday Tuesday Tuesday

Orders placed AFTER 3:00pm using our '1st Class Signed For (next working day)' service

Order day Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Delivery day Wednesday Thursday Friday Monday Tuesday Tuesday Tuesday

EUROPEAN SHIPPING  

We are now able to offer shipping services to most EU & European countries via UKMail and Fedex. Unless specified below our shipping charges exclude any import taxes, charges, duties or clearance costs and we shall not be liable for such sums.

Shipping to the following destinations is via our carrier UKMail, these services are based on a flat rate on all orders up to 70kg.

Destination Transit Time Cost FREE
Austria Typically 2-3 working days £9.95 Over £85
Belgium Typically 2-3 working days £4.95 Over £85
Denmark Typically 2-3 working days £9.95 Over £85
Finland Typically 4-5 working days £17.95 Over £150
France Typically 2-3 working days £4.95 Over £85
Germany Typically 2-3 working days £4.95 Over £85
Italy Typically 3-4 working days £12.95 Over £100
Luxembourg Typically 2-3 working days £4.95 Over £85
Netherlands Typically 2-3 working days £4.95 Over £85
Poland Typically 4-5 working days £17.95 Over £150
Portugal Typically 4-5 working days £17.95 Over £150
Spain Typically 3-4 working days £12.95 Over £100
Sweden Typically 4-5 working days £17.95 Over £150

 

Shipping to the following destinations is via our carrier Fedex, these services are based on the weight or your order which is calculated at the checkout up to 70kg. Unless specified below the rate excludes any import taxes, charges, duties or clearance costs and we shall not be liable for such sums.

Destination Transit Time Cost
Bulgaria Typically 4-6 working days From £17.65
Channel Islands Typically 4-6 working days From £19.75
Croatia Typically 5-6 working days From £32.00
Cyprus Typically 5-6 working days From £17.65
Estonia Typically 4-6 working days From £17.65
Gibraltar Typically 4-6 working days From £19.75
Greece Typically 4-6 working days From £16.95
Hungary Typically5-6 working days From £17.65
Latvia Typically 5-6 working days From £17.65
Lithuania Typically 5-6 working days From £17.65
Macedonia Typically 5-6 working days From £32.00
Malta Typically 5-6 working days From £17.65
Norway Typically 5-6 working days From £19.75
Republic of Ireland Typically 3-4 working days From £16.95
Romania Typically 5-6 working days From £17.65
Slovakia Typically 5-6 working days From £17.65
Slovenia Typically 5-6 working days From £17.65
Switzerland Typically 4-6 working days From £19.75
Turkey Typically 5-6 working days From £32.00

INTERNATIONAL SHIPPING  

We offer international shipping to the following countries via our carrier Fedex, these services are based on the weight or your order, which is calculated at the checkout. Unless specified below, the rate excludes any import taxes, charges, duties or clearance costs and we shall not be liable for such sums.

Destination Cost Transit Time FREE
USA From £14.25 Typically 3 to 4 working days Over £150
Argentina From £42.50 Typically 5 to 7 working days n/a
Australia From £29.45 Typically 5 to 7 working days n/a
Bahrain From £34.00 Typically 5 to 7 working days n/a
Brazil From £42.50 Typically 5 to 7 working days n/a
Canada From £14.60 Typically 3 to 4 working days n/a
China From £29.60 Typically 5 to 7 working days n/a
Hong Kong From £28.70 Typically 5 to 7 working days n/a
India From £34.00 Typically 5 to 7 working days n/a
Japan From £28.70 Typically 5 to 7 working days n/a
Kuwait From £34.00 Typically 5 to 7 working days n/a
Malaysia From £28.70 Typically 5 to 7 working days n/a
New Zealand From £29.45 Typically 5 to 7 working days n/a
Oman From £34.00 Typically 5 to 7 working days n/a
Pakistan From £34.00 Typically 5 to 7 working days n/a
Qatar From £34.00 Typically 5 to 7 working days n/a
Saudi Arabia From £34.00 Typically 5 to 7 working days n/a
Singapore From £28.70 Typically 5 to 7 working days n/a
South Africa From £42.50 Typically 5 to 7 working days n/a
South Korea From £28.70 Typically 5 to 7 working days n/a
Taiwan From £28.70 Typically 5 to 7 working days n/a
U.A.E. From £34.00 Typically 5 to 7 working days n/a

RETURNS  

We are sorry but we are unable to offer free returns. All returns must be made at your own cost, please use a standard trackable service and retain your proof of purchase until you recieve your full refund from Auto Finesse. You must return faulty or unwanted goods to Auto Finesse, Unit 1 Silkmead industrial estate, Buntingford Rd, Hare Street, Hertfordshire, SG9 0DX, England.

Please click here read out Returns policy here

Returns Form


IMPORTANT - PLEASE NOTE

Auto Finesse reserves the right to charge the full shipping fee applicable to resend if the item is returned to us as the customer was unable to take delivery of the parcel for any reason. Courier returned items will be added back into our stock and your account credited with the order total, minus the fee the courier charges us to deliver the item back to us. You will have to re-place the order to have the item reshipped. If a customer inputs any incorrect details on their order, which causes the parcel to be delivered incorrectly, we will not hold any responsibility for this parcel.

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